Unified Inbox for Every Number
See conversations from all your WhatsApp numbers in one clean view. Filter by number, assign to teammates, and never miss a customer reply again.
Beta note: the unified multi-number inbox is in beta. Availability and behavior may evolve as we roll it out across accounts, so filters, counters, and layouts can change while we stabilise the experience.
One view for your whole business
Built for teams handling sales, support, and follow-ups across several WhatsApp numbers at once.
All numbers in one view
Chats from every connected number stream into a single queue with clear number labels, so agents work one list instead of juggling logins.
Per-number filter
Narrow the inbox to one number or one number group in a click. Perfect when a teammate owns support while another owns sales enquiries.
Assign and track ownership
Assign chats to agents, mark them open or resolved, and flag urgent threads. Unread counters keep the whole team honest about response times.
Full thread history
Every message, note, template send, and media item stays threaded per contact, including which number the customer wrote to originally.
Quick replies and media
Answer faster with shared quick replies, and send images, documents, audio, and video without leaving the conversation thread.
Service window guardrails
G4 Message tracks the messaging window per chat and warns agents before it closes, so follow-ups switch to approved templates on time.
How it works
Connect two or more WhatsApp numbers, then open the inbox to see every conversation merged into one queue.
Filter by number when you need focus, assign chats to teammates, and reply with quick replies or rich media.
Close resolved chats, flag follow-ups, and review history per contact to keep sales and support moving.
Try the unified inbox free
Connect your numbers and answer every customer from one place.
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