One WhatsApp inbox for your whole team
Every customer chat in one shared inbox. Assign conversations, clear unread fast, reply with templates and quick replies, and never miss the 24-hour service window.
Everything an inbox should do
Built for teams that reply fast, follow up on time, and keep every WhatsApp conversation accountable.
Conversation assignment
Assign any chat to an agent in one click. Workload stays balanced, ownership is always clear, and broadcasts or chatbot handoffs land with the right person.
Unread badges and Unread filter
Live unread badges on every conversation plus a dedicated Unread filter. Agents open their shift knowing exactly who is waiting for a reply.
Mark as unread and labels
Mark chats unread for later follow-up and tag them with labels like new lead, support, or payment pending. Filter the inbox by label in seconds.
24-hour service window guard
A visible timer shows how much of the messaging window remains. Reply freely inside it, or re-open with an approved template and one credit.
Quick replies and private notes
Insert saved quick replies for greetings, prices, and FAQs. Add private notes only your team sees, so context travels with the conversation.
Voice calls from the inbox
Start a WhatsApp voice call without leaving the chat. Call events stay in the same thread, so the next agent sees the full story.
How it works
Connect your number
Link your WhatsApp number once. Every inbound message streams into the shared inbox in real time.
Assign and reply
Filter Unread, assign chats to agents, label priorities, and answer with quick replies or templates.
Follow up and close
Mark chats unread, leave notes, log calls, and close resolved threads with a clean audit trail.
Learn more in the docs
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